📋 Policies & Terms

Last Updated: January 2026

Information We Collect

• Personal information (name, email, address) when you create an account or purchase tickets
• Payment information processed securely through Stripe
• Competition entry data and ticket numbers
• Website usage data through cookies

How We Use Your Information

• Process your competition entries and payments
• Send order confirmations and winner notifications
• Improve our services and user experience
• Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. Your payment details are processed securely by Stripe and never stored on our servers.

Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

1. Eligibility

You must be 18 years or older to enter our competitions. By participating, you confirm that you meet this requirement.

2. Competition Entry

• All entries must answer the skill question correctly
• Ticket numbers are randomly assigned
• Maximum tickets per person may apply to specific competitions
• Free postal entry available (see Rules page)

3. Payments & Refunds

• All payments are processed securely through Stripe
• Ticket purchases are final and non-refundable
• Prices are clearly displayed before purchase

4. Winner Selection

• Winners are selected randomly using verified random number generation
• For instant win competitions, results are immediate
• For standard competitions, draws occur on the specified end date
• Winners will be notified by email within 24 hours

5. Prize Claiming

• Winners must respond within 14 days to claim their prize
• Valid ID may be required for high-value prizes
• Prizes cannot be exchanged for cash
• We reserve the right to substitute prizes of equal or greater value

6. Limitation of Liability

Prize Guyz Ltd is not liable for any technical failures, lost entries, or delays outside our reasonable control.

We use cookies to enhance your browsing experience and analyze site usage.

Types of Cookies We Use:

• Essential Cookies: Required for site functionality (shopping cart, login sessions)
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

If you have any questions about our policies, please contact us:

• Email: support@prizeguyz.com
• Phone: 01234 567890
• Address: Prize Guyz Ltd, 123 Competition Street, London, UK